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At Innovannd, customer service, creative problem solving, and hard work are at our CORE.
We are a virtual dental billing company of qualified professionals turned stay-at-home moms who have a passion for helping businesses increase revenue and productivity by providing customized dental billing packages to fit your office’s unique needs.
Why outsource your Dental Billing with Innovannd?
Maximize office efficiency
Frees you up to focus on your patients and the care they need and not on tedious processes.
Increase office revenue
Add members to your team without adding additional staffing costs
Team of experts
Dedicated to your office who never take a day off iv. Customized packages: Only pay for the services you need
why Innovannd
WE believe in premier customer service and transparency. We want to be an extension of your team. Innovannd’s COO will personally onboard your office, introduce you to your team, making sure that you are comfortable with our process and that your needs are being met.
WE believe in problem solving. Insurance claims are not black and white, and we will practice persistence and track down answers to every claim on behalf of your office and patients.
WE believe in the value of hard work. We will be your dental billing experts and handle back office tasks for your dental office so YOU can focus on caring for your patients.
Innovannd
Testimonials
We believe in the value of hard work. We will be your dental billing experts and handle back office tasks for your dental office so YOU can focus on caring for your patients.
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"In an effort to increase our EBITDA by 20%, we focused on moving fixed costs to variable and increasing automation. By moving our payables process to Innovannd, we eliminated 1 FTE, improved the work flow and price controls, and fully automated the process. And we didn’t need to pay recruiter fees, on boarding costs, or other indirect costs of a FTE. Based on this quick ROI, we’ll leverage Innovannd in more of our processes."
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“Cassie is the account manager for one of our larger clients. Not only is she thorough and solution-oriented but she is also personable and flexible. I was impressed with the amount of work her team at Innovannd could accomplish in a short amount of time as well as the creative solutions they implemented to customize our product to their client’s needs. I would gladly continue to work with Innovannd and Cassie.”
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“Cassie and her team at Innovannd have provided excellent back-office services to Vitaligent. Whether it’s comprehensive Accounts Payable, utilities management, or Ad-Hoc projects Innovannd provides quick, reliable, and cost effective solutions. Cassie has worked diligently and creatively with Vitaligent on several projects which has translated to an improvement in our bottom-line by eliminating the need to add an FTE. Innovannd has my full recommendation and I look forward to utilizing their services in the future."
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Our Services
Choose the right plan for you
We believe in premier customer service and transparency. We want to be an extension of your team
Basic Package
Pre-Verification
- Send and collect pre-verification paperwork
- Update patient insurance information as needed
Claim Investigation
- Review of all denied claims
- Automatically resubmit and/or call on denied claims with necessary information
Insurance Aging
- Reviewed multiple times a week
- Diligently worked starting at 30 days past due
- All claims followed up on every 14 days
- Contact patients for updated insurance information
- Handle all denials and appeals
- All claim status notes inputted into your dental software
- Claim status, action taken, representative name, reference #, initials
Premium Package
Pre-Verification + Claim Submission
- Send and collect pre-verification paperwork
- Update patient insurance information as needed
- Electronic attachments and narratives for all necessary procedure codes
- Proof of delivery
- Submit claims within 24 hours of appointment
- Weekly insurance reports to find any missing claims
- Collect documentation and follow up with appropriate physician to fill Rx
- Creation and submission of Super Bill for medical coding
Claim Investigation + Insurance Payment Posting
- Review of all denied claims
- Insurance checks or EFTs posted
- Checks posted within 24 hours of being scanned into system
Insurance Aging + Prior Authorization
- Reviewed multiple times a week
- Contact patients for updated insurance information
- Handle all denials and appeals
Platinum Package
Pre-Verification + Claim Submission
Claim Investigation + Insurance Payment Posting
Insurance Aging + Prior Authorization
Plus:
- Electronic Patient Statements sent from your software
- Personalized communication on Treatment Plans if necessary
- Custom patient letters for outstanding payments from 60, 90, and 90+ days*
- Collections recommendations when accounts deemed uncollectible
Innovannd
Meet The Team
Why choose Innovannd?
Substantial cost savings: no overhead costs and no payment of employment benefits
Focuses company resources on profitability drivers vs. recruiting, onboarding and training
Our workforce is easily scalable, flexible, and creative to accommodate company growth and ad- hoc projects
Women-owned small business with a family focus