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Choose the right plan for you
We believe in premier customer service and transparency. We want to be an extension of your team
Basic Package
Pre-Verification
- Send and collect pre-verification paperwork
- Update patient insurance information as needed
Claim Investigation
- Review of all denied claims
- Automatically resubmit and/or call on denied claims with necessary information
Insurance Aging
- Reviewed multiple times a week
- Diligently worked starting at 30 days past due
- All claims followed up on every 14 days
- Contact patients for updated insurance information
- Handle all denials and appeals
- All claim status notes inputted into your dental software
- Claim status, action taken, representative name, reference #, initials
Premium Package
Pre-Verification + Claim Submission
- Send and collect pre-verification paperwork
- Update patient insurance information as needed
- Electronic attachments and narratives for all necessary procedure codes
- Proof of delivery
- Submit claims within 24 hours of appointment
- Weekly insurance reports to find any missing claims
- Collect documentation and follow up with appropriate physician to fill Rx
- Creation and submission of Super Bill for medical coding
Claim Investigation + Insurance Payment Posting
- Review of all denied claims
- Insurance checks or EFTs posted
- Checks posted within 24 hours of being scanned into system
Insurance Aging + Prior Authorization
- Reviewed multiple times a week
- Contact patients for updated insurance information
- Handle all denials and appeals
Platinum Package
Pre-Verification + Claim Submission
Claim Investigation + Insurance Payment Posting
Insurance Aging + Prior Authorization
Plus:
- Electronic Patient Statements sent from your software
- Personalized communication on Treatment Plans if necessary
- Custom patient letters for outstanding payments from 60, 90, and 90+ days*
- Collections recommendations when accounts deemed uncollectible